by nbiernacki | Aug 19, 2019 | Multichannel Marketing
Sich gezielt auf das Kundenerlebnis zu fokussieren hilft den Unternehmen dabei, im Wettbewerb mitzuhalten und in der heutigen, hochgradig kompetitiven Geschäftswelt zu gewinnen – das war das wichtigste Fazit der Keynote-Session, die am 23. März 2019 auf dem Adobe...
by kniemisto | Aug 15, 2019 | Multichannel Marketing
What is it about your business that appeals to customers? You might think it’s the high-quality products you make. Another good guess would be the stellar services you provide. In reality, it’s something else altogether: the unforgettable experiences you deliver. Of...
by kniemisto | Aug 8, 2019 | Multichannel Marketing
Account-based marketing (ABM) is a big undertaking—as many marketers who have kicked off pilot programs will tell you. Among other things, it involves leveraging data to gain account insights, using paid media to conduct contact discovery, and making cross-channel...
by kniemisto | Aug 6, 2019 | Multichannel Marketing
It seems that for decades, experts have been telling us to tear down the wall between sales and marketing. “Okay! We say yes! Love it! Let’s do that.” But how? While the general concept of having a united messaging force makes a ton of sense, the precise method of how...
by kniemisto | Jul 31, 2019 | Multichannel Marketing
As the axiom goes: “Make new friends, but keep the old. One is silver, the other gold.” We all know new customers are important but retention is paramount to profitability. In fact, it costs more to acquire new customers than it does to upsell satisfied customers. So,...
by kniemisto | Jul 30, 2019 | Multichannel Marketing
Adobe recently published a report detailing the findings of a survey we conducted of 1,215 marketers and B2B buyers in the U.K., France, and Germany. The findings reveal that European business buyers expect vendors to display traits traditionally associated with...
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